What to do you to choose your managed help desk company? There are different business models for IT companies, and if you need a support desk that maintains your servers, manages the network infrastructure and provides application support, then you should look at the companies that specialize in these services. First, a managed IT company should generate around 50 percent of their services in this field. If they do not, then they will not be optimized for providing you with the best services, and they will not meet the needs of your core customer base.
Next, you should check to see if the company uses an integrated monitoring system. You have all sorts of methods for supporting servers and workstations. In some cases, a company will use multiple tools that allow for remote access, and they will use another for updating your servers. Each of the tools will place a burden on CPU and RAM, which can result in slower computers—the undesired result that you want to avoid.
Take a look at whether the company supports the various operating systems within your company. Since the BYOD movement, the days of companies being 100 percent Apple or 100 percent Microsoft are gone. The company should also support tablets, servers, iPads and Smartphones. Finally, look at the pricing model. Most help desks will either have unlimited support and charge based on the devices, or they will sell you hours at a discounted rate.
Reasons for a Slow-running Computer A slow-running computer becomes a heavy burden to business owners because they have deadlines that need to be met, and they want to reach business goals with the least struggle possible. The reasons that a computer runs slow can range from a lack of memory to having too many programs open at once. It bogs down the computer's internal resources. What can you do to speed up your computer?
First, turn off the computer and reboot it. Every once in a while, you need to shut down your computer because it helps with updates that keep it running faster. Not to mention, the updates make your business less vulnerable to exploits and hackers. If that fails to work, try to update your computer. Updates will also mean that your computer runs more smoothly. Always keep antivirus on your computer. Here at Entrust Technology Consulting Services, we have sometimes seen business owners or their employees shut off the antivirus because they want to complete a task faster. We cannot even mention how bad this is for your company. Whenever you do this, you are putting everything that you worked for at risk.
In some cases, a slower computer operation can mean that your computer has been infected with malicious malware or viruses. Use your antivirus to scan for applications that have been infected. For further information on more productive sessions, call Entrust Technology Consulting Services today!